Saudi Airlines Chooses Informatica to Improve Customer Service

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Saudi Vision 2030 is brought to life by the Intelligent Data Management Cloud, which creates a data platform. The Intelligent Data Management Cloud, which develops a data platform, brings Saudi Vision 2030 to life. The Saudi Vision 2030, which intends to diversify the economy and improve public service industries, includes tourism as a key component. The campaign attempts to promote Saudi Arabia as a high-end tourism destination, leveraging the country’s hundreds of miles of pristine coastline along the Red Sea. Saudi Airlines, as the national carrier, is a vital element of this goal, and will handle the increase in visitors to 100 million per year within the next five years.

Saudi Airlines will be able to tackle the complex difficulties of dispersed and fragmented data more efficiently because to Informatica’s cloud-native and AI-powered Intelligent Data Management Cloud. The IDMC, which is powered by more than 250 intelligent services, is based on a foundation of privacy and trust, allowing Saudi Airlines to comply with a wide range of consumer data protection standards. Informatica Customer360 will provide a single view of the passenger to assist Saudi Airlines in driving relevant, personalized engagement with intelligent insights in order to change the customer experience, increase cross-sell, and activate the next best action.

Informatica (NYSE:INFA), a market leader in Enterprise Cloud Data Management, enables companies to harness the revolutionary power of data. The Informatica Intelligent Data Management Cloudä (IDMC) is a cloud-first, cloud-native, end-to-end data management platform powered by AI that integrates, manages, and unifies data across any multi-cloud, hybrid system, enabling organizations to update and enhance their data strategy. Informatica is trusted by over 5000 customers in over 100 countries, including 84 of the Fortune 100, to deliver data-driven digital transformation.

This material is subject to change at any time without notice. Furthermore, any product or functionality described today is subject to Informatica’s sole discretion in terms of development, release, and timing, and should not be used to make a purchasing decision or as a representation, warranty, or commitment to deliver specific products or functionality in the future.

source prnewswire

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